POST & Terms and Conditions of LOLA-LILY'S

At LOLA-LILY'S we like to work with our customers so our Exchange only Policy is if you need to send a item back you will need to send the item back within 14 days of you recieving the goods we are happy to exchange your items asap for you but you will need to pay for post both ways.

All items must have all tags on and not been worn.

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We offer Exchange only NO REFUNDS on Clothing.

We do not except underwear , swimwear , jewellery and any soft toys for returns , refunds or exchange please take this in consideration when you are buying from Lola-Lily's this is due to hygiene reasons as people could have skin allergies and we do not find it exceptable to pass these items onto other customers.

so if you buy any of these items above you are agreeing to our terms and conditions of no refunds or exchanges on these items above.

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YOU WILL NEED TO CALL US 01293 66 10 50 IF YOU ARE SENDING ANY GOODS BACK WITH YOUR ORDER NUMBER BEFOR WE CAN ACCEPT THE ORDER BACK.

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AT LOLA-LILY'S We take pride in sending all our orders out correctly and double checking everything plus we have cctv on in the order room so we can see all your orders go out correctly so please don't try and pull a fast one as we have covered our back and any threatening behaviour or trying to force us to exchange your items or threats over the phone , text messages we will refuse to serve you.

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On SALE ITEMS IS NO REFUNDS OR Exchange .

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IS NO REFUNDS OR Exchange AS WE HAVE MADE THE ITEMS TO YOUR ORDER WITH YOUR KIDS NAME ON.

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* When you buy from LOLA-LILY'S you are agreeing to all our NO REFUND Policy's.

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*THANK YOU.